Services Information

DAA provides detailed descriptions of the services offered, including tax advisory, audit engagements, NRI consultancy, and corporate financial solutions. We aim for accuracy, but variations may occur based on the specifics of each engagement. Clients are encouraged to consult with us for tailored services and clarification on particular requirements.
 

Pricing

Service fees may be quoted in multiple currencies, including INR (Indian Rupees), USD (US Dollars), GBP (British Pounds), EUR (Euros), AED (United Arab Emirates Dirhams), or others as agreed. The currency and applicable exchange rates will be clearly stated in the service agreement.

All fees, unless explicitly mentioned, include applicable taxes based on the client’s jurisdiction. DAA reserves the right to adjust fees based on changes in regulations or the scope of the service. Any such changes will be communicated in writing to clients.
 

Currency Conversion and Payments

Payments for services can be made in the agreed currency as per the invoice. In the case of foreign currency transactions, the exchange rates prevailing at the time of payment processing will apply. The client is responsible for any bank charges, conversion fees, or transaction costs imposed by financial institutions.

DAA accepts payments through NEFT, RTGS, UPI, wire transfers, and major credit/debit cards, depending on the currency and client location. Any additional fees or surcharges related to the payment method will be the responsibility of the client.

Service Engagement

Service engagements with DAA are subject to acceptance based on client needs, our capacity, and regulatory requirements. DAA reserves the right to refuse service to any client without providing reasons, although explanations will be provided where feasible.

Delivery of Services

DAA commits to delivering all engagements within the agreed timelines. However, delays may occur due to unforeseen circumstances such as regulatory changes or client-related issues. Clients will be informed promptly of any significant delays, and the timeline will be adjusted accordingly.

Refund and Cancellation Policy
 

Service Cancellations

Clients may request service cancellations at any time before work commences. If significant work has already been performed, DAA reserves the right to charge for time and resources expended up to the point of cancellation. Cancellations must be requested via email at info@dineshaarjav.com.
 

Refunds

Refunds are applicable in cases of non-performance or major errors on our part. Refund requests must be submitted within 15 days of service completion, detailing the reasons for dissatisfaction. Refunds will be processed via the original payment method and currency, and may take 7-10 business days or the next billing cycle to reflect in your account.

Refund amounts may vary based on currency fluctuations and are subject to the exchange rates at the time of the refund.
 

Non-Refundable Services

Custom financial solutions, consultancy involving third-party services, or engagements under retainer agreements are non-refundable unless there is a failure to perform as per the agreement.
 

Client Responsibilities

Clients are expected to provide complete and accurate information and necessary documentation for timely and efficient service delivery. Delays or issues arising from incomplete or inaccurate information are not the responsibility of DAA.
 

Liability Limitation

DAA is not liable for any indirect, incidental, or consequential damages arising from advice or services rendered. Our liability, if any, is strictly limited to the fees paid for the particular service in question.
 

Governing Law

These terms and conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Delhi, India.
 

Shipping & Delivery Policy (For Digital Deliverables)

Since most services are provided digitally (reports, tax filings, etc.), we will deliver service-related documents via secure online channels. Delivery times will be agreed upon during the service engagement.
 

Contact Information

For any assistance with refunds, cancellations, or queries related to services, contact us at info@dineshaarjav.com or call us at +91-9899969645.